No sudden poke, but gentle twisting in both nostrils, sure to get at different parts of each nostril. This was my first COVID test, and we’ve all heard stories about that nasal/“brain” swab! This technician was thorough, but gentle. Clearly, they have some staff dealing w walk-ins, and others with those w appts. I laughed: under the circumstances, I expected to wait upwards of 3 hours! They texted me a link, and I filled out paperwork in the car, then rec’d a link letting me watch my exact place in line, in real time. He apologetically explained that he would call me on my cell when it was time to come in. There was a receptionist on the phone when I arrived, it wasn’t 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). I was the only person in the large waiting room. I knew I could count on their safety protocols. While I had the option to make an appointment online, they were running 3 days out, so I tried my luck, and walked in. I knew better, and went to Pro-Health immediately. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. I had called my primary for an appointment, thinking I had a severe sinus infection. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. I cannot express how grateful I am to have this ProHealth facility nearby.
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